Author: Teleraininc

Get ready to revolutionize your business with suite of technologies – AI, Deep Learning, Self-service portal, quality management, agent performance management, real time monitoring and many more. KruptoConnect Cloud solutions... Read More

Efficient communications with agile, reliable and global cloud voice and messaging services that reach your customers, wherever they are. We have built and assembled an infrastructure designed to handle origination... Read More

In today's scenario we need a smart chat solution, where we can trace the ideal customers to respond. When and how to approach and help customers visiting the website. This... Read More

In today's scenario we need a smart chat solution, where we can trace the ideal customers to respond. When and how to approach and help customers visiting the website. This... Read More

Main post for the social media 'As we look forward to 2021 or even in coming years, there will be continuous emphasis on providing the best of customer experience, so... Read More

Telecommunication providers (Telcos) are under constant competitive pressure to retain and grow their consumer and business subscriber base. Efficiently supporting callers in a telephone contact center is challenging as new... Read More

Our contact centre solutions are designed as a single platform to support both agent and customer self-service interactions, regardless of any channel they choose or from any location. There is... Read More